In the following we would like to inform you about the purpose, type and scope of the collection, processing and use of personal data on this website.

The person responsible for data processing on this website within the meaning of the Basic Data Protection Regulation (DSGVO) is
Ghostthinker® GmbH
Hunoldsberg 5
86150 Augsburg

You can find further information in our imprint

How do we collect your data?

On the one hand, your data is collected by you giving us this information. This can be data that you enter in a contact form, for example. Other data is automatically collected by our IT systems when you visit the website. These are mainly technical data (e.g. internet browser, operating system or time of the page call). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure that the website is provided without errors. Other data can be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right to receive information free of charge about the origin, recipient and purpose of your stored personal data at any time. You also have the right to demand the authorization, blocking or deletion of this data. You can contact us at any time at the address given in the imprint for this purpose and for further questions on the subject of data protection. Furthermore, you have a right of appeal to the responsible supervisory authority. The responsible authority for data processing on this website is: Ghostthinker GmbH. The responsible authority is the natural or legal person who alone or together with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses or similar).

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke any consent already given at any time. For this purpose, an informal notification by e-mail to us is sufficient. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.

Right to data transferability
You have the right to have data, which we process automatically on the basis of your consent or in fulfilment of a contract, handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only take place to the extent that it is technically feasible.

Where is your data recorded?

Newsletter

If you have registered for our newsletter with your e-mail address, we will store and use your e-mail address for sending our newsletter with information and advertising about us as well as for our webinar invitations until you have unsubscribed from our newsletter or webinar invitations.

For our newsletter service we use the newsletter service “MailChimp” of Rocket Science Group LLC, 675 Ponce de Leon Ave NE, Suite 5000 Atlanta, GA 30308 (“MailChimp”).

If you enter your e-mail address to receive the newsletter, it will first be stored at MailChimp for the purpose of sending the owner an e-mail in which he/she can confirm the subscription to the newsletter service (“Double-Opt-in”). After such a confirmation, the e-mail address is stored permanently at MailChimp until you unsubscribe from receiving the newsletter or until we delete it. MailChimp stores the date of registration as well as the IP address under which the registration was made. A further use of your IP address will not be made.

We point out that the data collected and used via MailChimp are stored and processed on computers in the USA. With your consent to receive our newsletter you agree to this. Furthermore we have concluded a data processing contract with MailChimp based on the so-called EU standard contract clauses.

Your e-mail address will not be passed on to third parties in any other way. The privacy policy of MailChimp can be viewed here: http://mailchimp.com/legal/privacy/

You can unsubscribe from our newsletter at any time. Every e-mail with our newsletter contains an unsubscription link. You can also revoke your consent to the use of your e-mail address at any time for the future. Please use the contact options provided in the imprint.

Webinars

For the technical implementation of our webinars, we use the online meeting service of Zoom Video Communications, Inc, 55 Almaden Boulevard, San Jose, CA 95113 We have concluded a contract with Zoom that meets the requirements of Art. 28 DSGVO. An adequate level of data protection is guaranteed on the one hand by the “Privacy Shield” certification of Zoom Video Communications, Inc. but also by the conclusion of the so-called EU standard contract clauses.

After your first participation in one of our webinar offers, we use your e-mail address to send you invitations to subsequent webinars. For this we use the newsletter service “MailChimp” (see above). You can unsubscribe from this list at any time by using the unsubscribe function in the e-mail.

If you enter your email address to receive webinar invitations, your email address will first be stored by MailChimp for the purpose of sending the owner an email confirming your registration for the webinar invitations (“double opt-in”). After such confirmation, the e-mail address is stored permanently with MailChimp until you unsubscribe from receiving the webinar invitations or until we delete it. MailChimp stores the date of registration as well as the IP address under which the registration was made. Your IP address will not be used for any further use.

We point out that the data collected and used via MailChimp are stored and processed on computers in the USA. With your consent to receive our webinar invitations you agree to this. Furthermore we have concluded a data processing contract with MailChimp based on the so-called EU standard contract clauses.

Your e-mail address will not be passed on to third parties in any other way. The privacy policy of MailChimp can be viewed here: http://mailchimp.com/legal/privacy/

You can unsubscribe from our webinar invitations at any time. Each e-mail containing our webinar invitations contains an unsubscribe link. You can also revoke your consent to the use of your e-mail address at any time in the future. To do so, please use the contact options provided in the imprint.

Contact form and demo requests

On our website you have the possibility to contact us directly or send us a demo request. If you send us an enquiry via the contact form, your details from the enquiry form, including the contact data you entered there, will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. For this purpose we use the services of third parties who process data on our behalf (subcontractors): The processing of the data is carried out on German servers of the companies Hetzner Online GmbH and Limtec GmbH. Both subcontractors take technical and organisational measures for data security in accordance with Art. 32 DSGVO. We have concluded an order processing contract with both subcontractors that meets the requirements of Art. 28 DSGVO. We will not pass on this data without your consent. The processing of the data entered in the contact form is thus exclusively based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time. For this purpose, an informal notification by e-mail to us is sufficient. The legality of the data processing operations carried out up to the time of revocation remains unaffected by the revocation. The data entered by you in the contact form will remain with us until you request us to delete it, revoke your consent to its storage or the purpose for which it was stored ceases to apply (e.g. after your enquiry has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected. This data is stored in our customer data management system (CRM). For the management of our customer data we use the CRM service “Teamleader”, NV TEAMLEADER, Dok-Noord 3A, Bfk. 101, 9000 Ghent (Belgium), dpo@teamleader.eu. Please note that the information we deposit with Teamleader is stored and processed on servers located in Ireland. For the management of our customer data collected and processed up to July 2019, we are also using CRM Insightly Inc, 680 Folsom St., San Francisco, California 94107, support@insightly.com for a CRM transition period until 31.12.2021. Please note that the information we deposit with Insightly is stored and processed on servers located in the United States. By contacting us, you agree to this. Insightly is certified according to the EU-U.S. Privacy Shield, so that rights of data subjects can also be asserted here. (https://www.privacyshield.gov/list#insightly) We will delete your data two years after the last contact.

Log data

When visiting our internet pages, data is collected, processed and used, for which a personal reference cannot always be excluded. In order for the pages to be displayed in your browser, the IP address must be collected and stored. As a rule, an IP address is currently assigned dynamically by your provider. This address usually changes regularly so that we cannot establish a personal reference from the IP address. With static IP addresses, however, it might theoretically be possible in individual cases to establish a personal reference.

In detail, the following data record is saved for each retrieval:

  • IP address of the calling computer
  • Operating system of the calling computer
  • Browser version of the calling computer
  • Name of the retrieved file
  • Date and time of retrieval
  • data volume transferred
  • referring URL

In addition, the session duration is also recorded at application level. The stored data is only evaluated for statistical purposes and not to establish a concrete personal reference. The data is also used, if necessary, to enable error correction.

Cookies

We use so-called cookies on our website. Cookies are small pieces of text information that are stored on your hard drive. The cookies are required to enable certain functions of the service. You have the option of preventing the setting of cookies by making the appropriate settings in your browser. However, we would like to point out that the use of our internet pages may then only be possible to a limited extent. No programs or other applications are installed or started on your computer by cookies.

You can view and update your consent(s) here.

The following cookies are used by us:

Non-consent cookies: Necessary cookies may be technical cookies that are strictly necessary for the provision of the service, or for the website to function properly. These cookies anonymously ensure basic functions and security features of the website. Example: saving the setting of a language, or a “login” status. These cookies are all deleted at the end of the session.

Cookies requiring consent: These include functional and non-essential cookies. Functional cookies help to perform certain functions, such as sharing the content of the website on social media platforms, improving the usability of the site, collecting feedback and other third-party functions. Analytical cookies are used to understand how visitors interact with the website. These cookies provide information on metrics such as number of visitors, bounce rate, traffic source. Performance cookies are used to understand and analyse key performance indices of the website in order to provide a better user experience to visitors. Advertising cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies follow visitors around different websites and collect information to deliver customised ads.

Usage data, web analysis and cookies

This website uses Google Analytics, a web analytics service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses so-called cookies, i.e. text files which are stored on your computer and which enable an analysis of your use of the website. We have activated IP anonymisation on this website. Your IP address will therefore be shortened by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area, so that personal allocation is no longer possible. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. Google uses this information to evaluate your use of the website on behalf of the operator of this website, to compile reports on the website activities and to provide further services to the website operator in connection with the use of the website and the Internet. The IP address transmitted by your browser within the framework of Google Analytics is not combined with other data from Google. You can prevent the storage of cookies or delete them again by making the appropriate setting in your browser. If you want to exclude the collection and processing of the data generated by the cookie and related to your use of the website (including your IP address) by Google, you can download the browser add-on developed by Google and install it in your web browser. The add-on can be accessed under the following link: https://tools.google.com/dlpage/gaoptout?hl=de

Alternatively, and without having to download a browser add-on, you can opt out of being collected by Google Analytics by clicking on the following link. This will install an “opt-out cookie” in your browser so that no collection of your data takes place in the future when you visit our website: Disable Google Analytics

Social media plug-ins

We use various social media plug-ins on our website that allow you to share the content of our website with other internet users via these social media platforms or to link to our presence on these platforms. The following information on the type and scope of the data collected is based on the notifications and information provided by the individual providers.

Facebook

Our pages integrate plug-ins from the social network of Facebook Inc. 1601 South California Avenue, Palo Alto, CA 94304, USA. Among other things, we use the Facebook “Like” button (also known as the “Like me” button). Also, a Facebook page plug-in is integrated into our site, which integrates parts of the content of our Facebook page into our website. When you visit a page of ours that contains such a plug-in, your browser establishes a direct connection to a server from Facebook. The contents of the plug-ins are transmitted directly from this server to your browser and integrated into the website. Data is automatically transferred to Facebook and stored on its servers. These transmitted data include connection data (such as your IP address, date and time, the URL called up) as well as the browser and operating system used. Your visit to our pages can thus be tracked by Facebook, even if you do not actively use the plug-in functions. If you are logged in with your Facebook account during your visit to our website, Facebook can assign your visit to our pages directly to your user account. If you want to prevent this direct assignment, you must log out of Facebook before visiting our website. Facebook decides at its own discretion for what purposes and to what extent the transmitted data is processed and used on its servers. Information on the purpose and scope of data collection and the further processing and use of the transmitted data by Facebook is contained in the Facebook privacy policy (http://www.facebook.com/policy.php). These also contain information about your rights and the options available to you in the settings to protect your privacy.

Twitter

Our website integrates plug-ins from Twitter, Inc, 1355 Market St, Suite 900, San Francisco, CA 94103, USA (“Twitter”). We use Twitter buttons to access our Twitter account and Twitter share buttons to share content from our website through your Twitter account. When you access our website, your browser establishes a direct connection to a Twitter server and the contents of the plug-ins are transmitted directly to your browser and integrated into the website. In doing so, certain data is automatically transmitted to Twitter in the USA and stored there. This data includes connection data (your IP address, date and time, the URL called up), browser type and operating system. If you are logged on to Twitter when you access our website using the above-mentioned plug-ins, your account information is transmitted to Twitter, which enables Twitter to identify you directly via your profile and to connect you with your visit to our site. If you click on a button, further data is transferred to Twitter and saved to your profile. The Twitter privacy policy at https://twitter.com/privacy contains information about the type, scope and purpose of data processing by Twitter. If you want to prevent Twitter from receiving the aforementioned data in the future and assigning it to your Twitter profile, you must log out of Twitter before visiting our website.

Google Web Fonts

This site uses so-called web fonts, which are provided by Google, for the uniform display of fonts. When you view a page, your browser loads the required web fonts into your browser cache to display text and fonts correctly. To do this, the browser you use must connect to Google’s servers. This enables Google to know that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and attractive presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. If your browser does not support web fonts, a standard font is used by your computer. Further information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://www.google.com/policies/privacy/.

Google reCAPTCHA

Ghostthinker.de uses Google reCAPTCHA to check and avoid interactions by automated accesses, e.g. by so-called bots. This is a service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, in the following only “Google” mentioned.
Through certification in accordance with the EU-US Privacy Shield (“EU-US Privacy Shield”) https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Google assures that the data protection regulations of the EU will also be observed when processing data in the USA.
This service enables Google to determine from which website an inquiry is sent and from which IP address you are using the so-called reCAPTCHA input box. In addition to your IP address, Google may also collect other information that is necessary for the offer and guarantee of this service.
The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the security of our Internet presence and in the prevention of unwanted, automated access in the form of spam.
Google offers further information on the general handling of your user data at https://policies.google.com/privacy.

Right of information and revocation of consent to data use

According to the Federal Data Protection Act, you have a right to free information about your stored personal data and a right to correct, block or delete this data. If you have any questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data as well as revocation of consents granted, please use the contact options with us given in the imprint.

Information, blocking or deletion

Within the framework of the applicable legal provisions, you have the right to obtain information free of charge at any time about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to correct, block or delete this data. For this purpose, as well as for further questions regarding personal data, you can contact us at any time at the address given in the imprint.

Questions about data protection

We have appointed a data protection officer for our company. If you have any questions about data protection or wish to assert your rights as a data subject, please feel free to contact our data protection officer Andreas Bethke at dst@ghostthinker.de

Amendment of these provisions

In the event of a change in legal regulations or our service, it may become necessary to adapt this data protection declaration. The current version of the data protection regulations can be viewed at any time under the link Data Protection.